Renewal model
Servbase currently uses manual renewal. That means:- there is no automatic recurring renewal behavior
- you settle billing from the Billing area when required
Early payment behavior
If you pay before expiry, the platform extends from your current subscription end date rather than resetting from the payment timestamp.Pending invoice reuse
When possible, the platform reuses an existing unpaid pending invoice for the same intent instead of generating duplicates.Overdue timeline
Current enforcement timing:- day 0: subscription expires and becomes overdue
- day 1 overdue: applications are paused and public serving is blocked
- day 3 overdue: applications are deleted if payment is still unsettled
What pause means
When an app is paused because of overdue billing:- deploy is blocked
- rebuild is blocked
- restart is blocked
Add-ons
Add-ons are capacity extensions for an active base plan. If the base plan is inactive, add-on capacity is not applied.After payment
If payment is settled before deletion enforcement finishes:- the account can return to good standing
- paused apps can be restored